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Privacy Policy

We respect the privacy of our customers and visitors to our Website. The purpose of this Privacy Policy is to provide you with information concerning the types of information we are provided by third parties or obtain ourselves through your visits to our Website, how we use that information, whether we disclose the information provided to us to others, and the options you have with regard to the use and correction of that information.

Lee's Coffee may provide links from our Website to the websites of third parties who may provide services to you directly or on our behalf. THE PRIVACY POLICIES OF THESE THIRD PARTY SITES MAY BE DIFFERENT FROM OUR PRIVACY POLICIES AND WILL GOVERN ANY TRANSACTIONS UNDERTAKEN ON THOSE SITES. We urge you to review the privacy policy of any site to which you are linked.

Personal information means any information that may be used to identify an individual, and may include but is not limited to your name, physical or email address, phone number, credit card details, and other information required to provide you with the product, service, or support requested. Depending on the nature of the services provided by Lee's Coffee or the services provided to Lee's Coffee from its partners or suppliers, Lee's Coffee may receive personal information either from you directly or from our partner or supplier. Some of the ways Lee's Coffee may receive personal information include but are not limited to:

Requesting information about products and services:

Entering a contest or promotion
Ordering a newsletter or other informational tools
Purchasing, downloading and/or registering products
Signing up for additional services

Use of Personal Information

Some of the ways in which we will use the personal information provided to us include:

To take, process or deliver your order, process or obtain payment or notify you of the status of your order
For security, credit or fraud prevention purposes
To register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes
To facilitate the renewal of subscriptions for products or services
To provide you with effective customer service and/or technical support
To monitor service or purchasing patterns
To provide you with service updates, announcements, and other product offerings
To send you newsletters or promotional emails or undertake other promotional activities<
To permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls; and
To improve Lee's Coffee's websites, the customer experience and any related products or services.

By submitting your order either to our partner or to us you consent to the use of your personal information as set forth above, and to the transfer of that data to our partners or those individuals or entities we engage to provide services in connection with your transaction.

Management of Personal Information

We try hard to keep personal information accurate and up-to-date. If you find that your personal information is not accurate, please let us know. We will do our best to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.

Access to your Personal information

Lee's Coffee discloses your personal information directly to you upon your request; provided, however, that we may reject all or part of your request when: 1) in Lee's Coffee's sole discretion, you can't provide Lee's Coffee with a sufficient proof of your identity, as Lee's Coffee may reasonably request, 2) the disclosure may harm the life, the body, the property and the other rights of yourself or the third parties, 3) the disclosure may lead to remarkable difficulties in the appropriate operation of our business or 4) the disclosure may lead to a breach of the other laws and regulations.

We may use Cookies and other tracking technologies such as web beacons. Cookies are small text files that are transferred to your computer's hard disk by the website. Lee's Coffee's cookies are used to identify a computer or browser. If you do not want cookies in your browser, you may set your browser to reject cookies or to notify you when a website attempts to place a cookie in your browser.

Lee's Coffee is not in the business of selling, trading or renting personal information. Except as provided below, Lee's Coffee shall not sell, rent, trade or otherwise transfer any Personal and/or Traffic Data or Communications Content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.

Personal information provided to us may be transferred worldwide within Lee's Coffee or to third-parties providing services to Lee's Coffee including but not limited to across borders, from your country or collective area to other countries or collective areas around the world.

In some circumstances, your personal information may be provided to our partners or suppliers in order for them to fulfill a service to us for your benefit or directly to you. We may also provide your information in order to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes.

Lee's Coffee also employs other companies to provide services to us in connection with your transaction, including to process credit card payments, check your credit, prevent fraud, deliver packages, send mail, analyze data, provide marketing aid and assistance, provide customer service, and otherwise provide services to us to enable us to serve you and enhance our services.

These organizations may have access to your personal information as required to permit them to perform their obligations to us. Personal information may be stored and processed in the United States or any other country in which Lee's Coffee or its affiliates, subsidiaries, agents or partners maintain offices, and you consent to any transfer of this information outside of the country in which you reside by your use of this site.

We will take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, take appropriate organizational and technical measures to protect your personal information from disclosure, destruction, modification, or use by any other third party.

Lee's Coffee may be required to respond to subpoenas, court orders or be asked to respond to other legitimate requests for your personal information from appropriate law enforcement or governmental authorities. We will not provide you with notice of such requests. In such situations, we will release personally identifiable information to third parties when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud. We will also release such information:

To cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena):

To comply with all valid court orders or subpoenas;
To protect the legal rights of Lee's Coffee, its employees and our users;
When we believe it is needed for fraud protection and/or credit risk reduction; and/or,
To protect the personal safety of our employees, agents, other users or the public in general.

Lee's Coffee also reserves the right to report to such entities any activities that we believe to be unlawful. Any such report of the activities outlined above may be made without prior notice to you, and you consent to such disclosure by us.

In the event Lee's Coffee merges with another entity, is acquired by another entity, or enters into a business combination with another entity, Lee's Coffee may be required to disclose some or all of your personally identifiable information to that entity to continue serving you.

Children's Privacy

This site is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult.

Security of Personal Information

Customers who buy through the Lee's Coffee Shop are shopping on a secure server which encrypts customer's credit card information and passwords.

We and our partners take appropriate organizational and technical measures to help prevent access to information in our system and protect it from disclosure, destruction, modification, or use.

Your Choices

You can decide whether or not to provide personal information to us. However, if you do not provide personal information you may not be able to make purchases, enlist services or access certain offers or options that may be of benefit to you.

If you have opted in to receive marketing communication from Lee's Coffee upon opening your Lee's Coffee account, please note that such option is independent and only applies to communications sent in connection with Lee's Coffee software and other Lee's Coffee services. It does not apply to any communications sent by Lee's Coffee, Inc. or its partners in connection with your purchase from the Lee's Coffee Shop. However, you may choose to unsubscribe at any time from notices of special offers described in the preceding paragraph. Every communication from us provides you with the ability to unsubscribe and instructions on how to do so.

Changes to this Privacy Policy

We may amend this Privacy Policy from time-to-time. We will notify you of such amendments or changes by updating the Effective Date at the top of this Privacy Policy.

Lee's Coffee Contact Information

If you would like to contact us with questions or comments concerning our Privacy Policy or if you feel your inquiry or request has not been addressed to your satisfaction, please contact us via email or via mail: Lee's Coffee, Inc. 660 East Gish Road, San Jose, CA 95112, Attn: Legal Department - Privacy Inquiry.
If you have any comments or questions, please do not hesitate to contact us via email: support@leescoffee.com

Copyright © 2008 Lee Bros. Foodservice, Inc. All Rights Reserved.

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