Shipping Policy
Ship to Locations
We ship to all 50 United States.
Consecutive Shipping Days
Monday, Tuesday, Wednesday, Thursday and Friday are considered shipping days. Saturday and Sunday are not shipping days.
Order Receipt Requirements
Orders need to be placed the prior day to ensure processing and shipment. Same day shipping is possible but not guaranteed.
Shipping Methods Defined (by UPS)
- Ground Shipping (Zones that are within 3 Day Shipping)
This method is our lowest cost method and may take up to 3 days for delivery. Some orders may be shipped earlier if the location allows for it. If you have any questions on delivery time please contact us at support@leescoffee.com .
- 3 Day Select (Zones that are outside 3 Day Shipping)
Delivery will occur three days after we ship the products. (Example) An order is placed Monday night, processed and shipped on Tuesday, delivered on Friday. Be careful, orders placed too late in the week will be held until the next week.
- 2nd Day Air
Delivery will occur two days after the products are shipped. (Example) An order is placed on Tuesday night, processed and shipped on Wednesday, delivered on Friday.
- Next Day Air Saver
Delivery will occur by the end of the next day after the products are shipped. (Example) An order is placed on Wednesday night, processed and shipped on Thursday, delivered by the end of Friday.
- Next Day Air
Delivery will occur by 10:30 AM of the next day after the products are shipped. (Example) An order is placed on Wednesday night, processed and shipped on Thursday, delivered by 10:30 AM on Friday.
- Next Day Air Early A.M.
Delivery will occur by 8:00 AM of the next day after the products are shipped. (Example) An order is placed on Wednesday night, processed and shipped on Thursday, delivered by 8:00 AM on Friday.
Requested Arrival Date Policy
We attempt to meet the arrival dates requested by customers during checkout. We will try and contact you if the arrival date is not possible. Saturday, Sunday and Monday delivery is not possible. In the event we are not able to contact you we will ship via the method of delivery that is paid for.
Incorrect or Incomplete Address Charge Policy
Be certain to confirm the requested delivery address. Incorrect or incomplete addresses will incur a $10.00 additional charge.
Frozen Delivery Commitment
If a package is damaged in transit or arrives melted we will reship the package on the next available shipping day. Incorrect or incomplete addresses and packages that are not opened in a timely manner, within 10 hours of delivery, are not covered for replacement.